We support NDIS participants with therapy that’s practical, respectful, and shaped around each person’s needs and goals. Our team has experience working with people of all ages and support levels, including those with complex mental health presentations, psychosocial disability, autism, and co-occurring needs. We offer services at our offices or via telehealth, —wherever feels most comfortable.
Our employee assistance program (EAP), short-term counselling and support for employees dealing with work or personal challenges. We partner with organisations that value staff wellbeing and offer flexible options, including in-person or telehealth sessions, culturally responsive care, and trauma-aware support. Get in touch to set up an EAP arrangement.
We offer culturally responsive supervision for practitioners working with Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, and in cross-cultural contexts. Sessions are reflective, practical, and grounded in cultural safety, supporting both professional growth and ethical practice.
Our funded PAC Wellbeing Program offers respectful, trauma-aware support for older adults living in residential aged care. We recognise the impact of life transitions, grief, and isolation, and focus on improving wellbeing, connection, and quality of life. Services are fully funded by the Commonwealth Government (no out-of-pocket cost) across Brisbane North, Brisbane South, the Gold Coast, and the Northern Rivers (from Tweed to Grafton).
Our private practice offers individual, couples, and family therapy with experienced psychologists. Sessions are tailored to support healing, insight, and long-term wellbeing in a respectful, confidential space. We provide services under Medicare, DVA, private health insurance, WorkCover, and full-fee arrangements. Appointments are available in-person across multiple locations or via telehealth. Multilingual clinicians are also available.
We work in partnership with community organisations to provide mental health support that’s flexible, accessible, and culturally responsive. This includes working alongside the Aboriginal and Torres Strait Islander Community Health Service (ATSICHS) Brisbane, Mylestones Employment, and other local providers to support clients engaged in broader services. Appointments are available in our offices, at partner agency sites, in community outreach locations, or via telehealth.
We offer free, trauma-aware mental health support for people with limited access to Medicare-funded care, including LGBTIQ+ communities, rural and remote populations, and Aboriginal and Torres Strait Islander peoples. Programs include the Psychology Support Programs in Brisbane South, Sunshine Coast, and Northern Rivers, and the Trauma Recovery Program in Brisbane South. Support is culturally responsive and available in person or via telehealth.
We offer a structured training and development pathway for psychology and social work graduates looking to build their skills in clinical mental health. Participants engage in paid roles and receive hands-on experience, regular supervision, and professional development focused on trauma-informed, culturally responsive practice. The pathway supports emerging clinicians to grow in confidence, contribute meaningfully to client care, and work toward registration or accreditation.
71 Khartoum Street, Gordon Park, QLD, 4031
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Unit 7, 609 Robinson Rd West, Aspley QLD, 4034
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Level 1, 2-14 Murrajong Road, Springwood
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Level 4, 2 Ocean Street, Maroochydore
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Shop 7 / 164 Molesworth Street, Lismore
Suite 7B, 24-28 Corporation Circuit, Tweed Heads South, NSW
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You do not need a referral to see a Psychologist, unless you want a Medicare rebate for your session. If you want the Medicare rebate you will need to get a referral (Mental Health Care Plan) from your GP and ask them to send the referral to Change Futures. Alternatively, you can bring the MHCP to your first session.
If you prefer, you can contact us directly. You can pay the full session fee out of pocket, or you may be eligible for a private health care rebate, if this is covered under your plan.
NDIS participants can also contact us directly.
• GP Referral – Ask your GP to provide you with a printed copy (if you require the Medicare rebate)
• Medicare card
• Private Health Care card (if applicable).
• Debit/Credit card
You will get a reminder by text 24-hours ahead of your appointment.
Prior to your first session, our intake team may email you some paperwork, such as a consent form and client details form. For face to face sessions, you will need to complete this at your first session so it is best to arrive 10 minutes early
Each session booking is for one (1) hour. The therapeutic session will last for around 50 minutes. This leaves 10 minutes for your practitioner to complete essential work, such as case notes, GP reports, and other communication within the session window.
Yes you can. However, you must cancel or reschedule at least 24-hours before the appointment. Cancellations less than 24 hours or no shows will incur a fee of $80.
Each session booking for psychology services is for one (1) hour. The therapeutic session will
last for around 50 minutes. This leaves 10 minutes for your psychologist to complete essential
work, such as case notes, GP reports, and other communication within the session window.
Please see the psychologist schedule of fees and counselling fees listed below.
Private psychologist fees. Referral or Mental Health Care Plan, or Mental health treatment plan.
Our private psychologist consultation fee for a one (1) hour session is $193.
The cost of a one (1) hour session for a Clinical Psychologist is $237.
The cost of a one (1) hour consultation for Counsellors is $92.
All fees are payable at the end of the session by cash or credit card.
NDIS:
Psychologist fees for sessions provided through the NDIS are $193 per hour.
If for some reason you need to cancel or reschedule your appointment, we require at least 24-
hours notice. Cancellation within 24-hours and no shows will incur a fee of $80 of the session
cost.
These payments are processed automatically through Halaxy and will also incur a processing
fee (maximum cost of 2% plus $1 per transaction). This cancellation fee is not claimable
through Medicare or your private health fund. This amount will be automatically debited from
your nominated debit/credit card stored on Halaxy or an invoice will be sent via email/post if
this payment information has not been provided.
All outstanding cancellation fees must be paid prior to booking your next appointment. If you
are experiencing financial difficulties, please speak with your practitioner or a member of our
customer service team.
You may be eligible for a Mental Health Care Plan which is a formal referral written by a GP,
paediatrician or psychiatrist for either you or your child. Your doctor will determine your
eligibility for a mental health treatment plan based on your symptoms. Symptoms which meet
criteria for a mental health care plan include depression, anxiety, and adjustment issues,
among others.
Medicare rebates vary from $93.35 for a registered psychologist to $137.05 for a clinical
psychologist.
When making the appointment with your doctor, please mention that you would like to initiate
a Mental Health Care Plan with a psychologist, and ask for a longer consultation.
The Mental Health Care Plan must be brought with you to your first appointment. A Medicare
rebate is not available unless you have a Mental Health Care Plan. The Plan will enable you to
claim a Medicare rebate for a maximum of 10 appointments per year.
After 6 sessions, the psychologist will send a brief letter to the referring medical professional
to inform them about your progress. Your GP, paediatrician or psychiatrist will need to see you
or your child (if applicable) before they will renew the Mental Health Care Plan for further
sessions.
The mental health care plan is only valid for 12 months from the date of referral.
You may also be able to access rebates for psychology services through your private health
insurance.
If you have private health insurance you will need to consult with your insurer to determine
the private health fund rebates that you are eligible for when paying psychologist consultation
fees, as Change Futures cannot offer a guide on your health fund rebates. Your options will
vary depending on your level of cover. You can visit the Australian Psychological Society site,
which will offer some information on health fund rebates offered for psychologist fees.
You cannot obtain a health fund rebate AND a Medicare rebate for the same session.
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